Coronavirus Customer Update – A message from our MD

Dear Customer,

I wanted to give you a further update on how Ibstock Concrete (Supreme Concrete, Forticrete, Anderton Concrete and Longley Concrete) are planning and adapting to the current COVID-19 crisis.

As you are all aware, Coronavirus is having a significant impact on our ability to work and do business in the usual way. As we all know the Prime Minister was clear on Tuesday evening that we all need to take steps to change our lifestyle and minimise social contact so that together we can beat Coronavirus.

As a company we have therefore taken the decision to halt production in all of our factories. This is necessary to protect the wellbeing of our employees and the wider communities we operate in. The halting of production will be done in an orderly manner to enable us to return back to full production as quickly as possible when the situation improves.

Over the last 12 to 18 months Ibstock plc has focussed on significantly investing in the reliability and the capacity of our assets. As a result, we are in a strong position to flex back and support our customers when they need us.

Our sales offices are still operating via home working and our logistics partners have confirmed that they can continue to deliver goods. We will therefore continue to take customer orders and dispatch goods for as long as we can. Our commercial teams continue to work remotely and can respond to your questions. Our contact details should you wish to get in touch are as follows:

Supreme Concrete Customer Services - 0333 999 2220
• Forticrete Roofing Customer Services – 01525 244900
• Forticrete Stone Customer Services - 01909 775000
Anderton Concrete Customer Services - 0333 234 3434
Longley Concrete Customer Services - 01924 464283

We know this is a difficult time for everyone and that the situation is changing rapidly. Our senior leadership team continues to assess the situation and should our current position need to change we will update you as quickly as we can. However, we want to assure you that we are ready to respond and adapt where the current restrictions allow.

Thank you for your understanding and we wish you and your staff well in these challenging times.

Best regards,

Mark Houghton

Managing Director
Ibstock Concrete Division

 

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